PAYLOK SHOP PRIVACY STATEMENT
PayLok Shop (located at www.paylok.com) values the privacy and security of the information that you share with us through www.paylok.com ("the Website" or "this Website"). It is important that you understand how we collect, use, and maintain your information. This Privacy Statement explains our Privacy Policy including our online information practices, the choices you may make about how we collect and use your information at this Website, and the ways you may contact us.
We may change this Privacy Statement from time to time. Changes to this Privacy Statement are effective upon posting here on the Website. Please check back periodically for updates.
The amount, type, and use of information we collect depends on how you use this Website. This Privacy Statement applies only to the practices of PayLok Shop and its employees.
DEFINITIONS
Personal Information includes, without limitation, your name, contact information (including e-mail address, instant messaging username, and website URL, as applicable), and other individually identifiable information about you.
Non-Identifying Personal Information includes information about your web browsing and other Internet usage, including, without limitation, your Internet service provider, IP address, IP country of origin, browser type, the Website that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points.
Aggregated Information is any information about more than one individual where the individual identities are unknown and cannot be inferred from the information. Aggregated Information is not Personal Information.
COLLECTION OF PERSONAL INFORMATION
PayLok Shop may collect Personal Information from you, including any information that is allowed by law, or it is sent to us by your web browser. We also collect Personal Information that you provide to our Suppliers, which they pass on to us so that we can fulfill your order. You must provide Personal Information in the form of a unique identifier (for example email or username, and password) to enter certain parts of our Website. In the course of a transaction we may seek third party verification of personal or company information which may or may not include credit or criminal history, OFAC and other database verification, certification of information provided or other such information to assess the risk of any such transaction provided through Paylok. By supplying such information Customer understands and waives any such right to object to such policy.
COLLECTION AND USE OF NON-IDENTIFYING PERSONAL INFORMATION
All activity on our servers is logged and archived as required by industry security standards. During your use of our Website, we will collect certain Non-Identifying Personal Information to provide statistical information about the use of the site, as well as to indicate possible misuse or abuse of our services. At no time will this information be sold or traded by us. We retain Non-Identifying Personal Information and use it to establish Website activity trends, monitor Website performance, improve Website design and functionality, and for other business purposes. Our collection of Non-Identifying Personal Information may involve the use of cookies.
Among other uses, cookies allow us to deliver content specific to your interests, to save you from re-entering your registration data each time you use our Website, and to provide features such as online customer payment and shopping carts. The Help portion of the toolbar on most browsers will tell you how to configure your web browser to accept cookies, to prevent your browser from accepting new cookies, to have the browser notify you when you receive a new cookie, or to disable cookies altogether. No personal or unencrypted information will be encoded in cookies that are stored on your computer.
CHILDREN/MINORS
PayLok Shop does not sell products for purchase by children, but we do sell children's products for purchase by adults from time to time. We do not knowingly collect, maintain, or use Personal Information from those under the age of 13 years. If you are under 13 years of age, you must not share your personal information with us unless we have received your parent/guardian's written consent, and you have reached the minimum applicable age in your jurisdiction.
USE OF PERSONAL INFORMATION
As a general principle we only collect, use, and disclose Personal Information for purposes that are reasonable given the circumstances. We use only fair and lawful means to collect it. We use Personal Information for order fulfillment and administration, and to conduct product surveys. We may also use Personal Information to provide current and potential customers and Suppliers with information about our services. At no time will this information be sold or traded by us.
We reserve the right to use or disclose Aggregated Information for business purposes, in compliance with the relevant Data Protection legislation.
OUR AGENTS
We reserve the right to disclose Personal Information to other companies and individuals from time to time in order for them to perform functions for us under confidentiality agreements or under accepted standards of commercial confidentiality. These types of agents include mailing and delivery companies (such as Post or FedEx, etc.), and other agents who perform functions for, or on, our behalf.
These agents may perform functions including fulfilling of orders, delivering packages, sending postal mail and e-mail, processing credit card payments (such as through our processing gateway Paylok.com), and providing customer service. Where we disclose Personal Information to organizations that perform services on our behalf, we require those organizations to use such information solely for the purposes of providing the contracted services to us, and to protect the Personal Information with appropriate safeguards.
OUR SUPPLIERS
We make goods and services from Suppliers available to customers for purchase by credit or debit card and other payment methods from time to time. We have confidentiality agreements with these Suppliers. We share your Personal Information with Suppliers for reasons that include, without limitation, sending order information, responding to your inquiries, comments, or complaints, confirming the delivery of products and services, or performing refunds. We may also make available a comment system throughout the website and community. By your purchase or submission of information to Paylok/Paylok Shop you hereby grant permission to use such information for the purpose of assessing other transactions and waive any claim of such use.
BUSINESS TRANSFERS
As we continue to develop our business, we might buy or sell business units. In these transactions, Personal Information might be transferred with the business unit, but it will remain subject to the promises made in any pre-existing Privacy Statement, unless an individual consents otherwise.
PROTECTION OF PAYLOK SHOP AND OTHERS
We may use or disclose Personal Information without your consent in certain circumstances:
If we are required by law or by an order or requirement of a court, or by court rules concerning the production of records;
If we have reasonable grounds to believe that use or disclosure is necessary to protect the rights, privacy, property, or safety of our users or others;
If we have reasonable grounds to believe that the information relates to a breach of agreement or violation of the law that has been, is being, or is about to be committed;
If it is necessary for fraud protection, risk reduction, or the establishment of amounts or collection of monies owed to us;
If it is necessary to enforce or apply our Operating Regulations and other agreements, to pursue remedies, or to limit damages to PayLok Shop;
When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary to fulfill the disclosure purpose. We do not like or support unlawful and unreasonable "fishing expeditions" by governmental agencies, companies, (or individuals), without a court order.
CONSENT
We will obtain your consent to the collection, use, and disclosure of that information as described in this Privacy Statement. If you do not consent to our collection, use, or disclosure of your Personal Information as described in this Privacy Statement, then do not share Personal Information with us. However, we are unable to offer some services, like the processing and fulfillment of purchases, without Personal Information.
There are limited situations in which applicable laws require or allow us to collect, use, or disclose Personal Information without your consent. We describe these situations under Protection of PayLok Shop and Others in the section on Use of Personal Information in this Privacy Statement.
RETENTION AND ACCESS
We will take reasonable steps to keep your Personal Information accurate, complete, current, and relevant to its intended use. We keep your Personal Information only as long as we need it for the reasons it was collected. When your Personal Information is no longer required for our purposes, we have procedures to destroy, delete, or erase it or to convert it to an anonymous form.
Any information that PayLok Shop collects from visitors to this Website will be used, stored, or processed, in whole or in part, in the United States of America. The principal place in which we hold Personal Information is San Diego, California. For the purposes of data retention all purchases from this Website are made in the U.S. or in the EU economic area . At your request, we will provide you with reasonable access to your Personal Information, so that you can review what we have stored and, if you choose, request corrections to it. After you request access, we will provide the Personal Information that you request as soon as practically possible and generally no later than thirty days following the request. If you wish to correct your Personal Information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be disclosed, we will tell you the reasons for non-disclosure. Please make such requests in English.
SECURITY
PayLok Shop combines technical and physical safeguards with employee policies and procedures to protect your information. We work to protect your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you provide online at our Website. We will use commercially reasonable efforts to protect your information, according to industry security standards.
Further, we permit only authorized PayLok Shop employees and third parties to access any Personal Information that you supply to us. If an employee misuses Personal Information, we will take disciplinary action, up to and including termination of employment, and remedies available at law. If any individual or organization misuses personal Information, we will take action, up to and including termination of any agreement between PayLok Shop and that individual or organization, and remedies available at law.
LINKS TO OTHER WEBSITES
When you click on a link on this Website that takes you to a Website operated by another company (including those of our Suppliers), you will be subject to that Website's privacy policies. We cannot be responsible for other websites' privacy policies and you should check before providing Personal Information to them.
DISPUTE RESOLUTION
Please direct any questions or concerns regarding the use or disclosure of Personal Information to us by using the Contact Information given below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Statement. For complaints that cannot be resolved, we will make available to you an independent dispute resolution process.
CONTACT INFORMATION
In the event of questions about (i) access to your Personal Information, (ii) our collection, use, management, or disclosure of Personal Information, or (iii) this Privacy Statement, please contact the Privacy Officer either;
By raising a help ticket via the Contact Us link at paylok.com
OR
By mail:
Privacy Officer
Jewel Systems, Inc.
861 6th Ave. #712
San Diego, CA 92101
USA.
OR
By telephone:
1-619-325-5957 - U.S. & Canada
001+619 325 5957 - International callers
325 5957 - Local from San Diego
These Purchase Terms were last revised on October 1, 2008.
Version: 1.1.